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Status Under review
Created by Sean Dogan
Created on Dec 3, 2021

Update iPhone one-tap dial feature to be true "one-touch" join

When we schedule meetings with RingCentral through Outlook, the iPhone one-tap details provide a dial link, but is not one-touch as the end user needs to enter a participant ID followed by the meeting password.

The dial link is in the following format by default:

+1(XXX)XXXXXXX,,XXXXXXXXXX#

Our workaround:

+1(XXX)XXXXXXX,,XXXXXXXXXX#,,,,,,XXXX#

To ignore/skip the participant ID, we added 6 commas followed by the meeting password. This format allows for a true one-touch join.

Our question is whether this can be automatically added rather than having to do this manually every time.