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Status Under review
Categories RingCentral Phone
Created by Badi Haddadin
Created on Dec 8, 2021

Update CNAME for all Carries in US and Canada

Currently there are no automated way to update CNAME for carries in Canada or in US

This is causing a loss of sales revenue. Sales teams using RC to make calls and client are simply not answering because they think it is spam.

Other issue is that caller id mainly in Canada and some carries in US doesnt show RC caller id and only shows the number not the CNAME


Outbound Called ID

We are looking forward to have enable the outbound caller ID for Canada account. We are aware that Most carriers in Canada do not have an automated method for correcting or updating the names on phone numbers in case it needs to be modified. But i...
Guest over 2 years ago in RingCentral Phone 0 Under review