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Status Implemented
Categories RingCentral Phone
Created by Guest
Created on Dec 8, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-48 Show Original Callers Number in Caller ID when Transferring calls.

Carry Over the Caller ID whenever doing a Warm Transfer Merged

The source phone number of the caller should be appear whenever doing a warm transfer, it should be carry over to the agent received the transferred call