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Status Under review
Categories RingCentral Phone
Created by john bermudez
Created on Dec 9, 2021

Voice Mail - Press # for more Options - Need to upload a custom Greeting / Voice Prompt

When you are leaving a VM there is an option to press # for more options. This brings up a female voice prompt with more instructions. We would like to be able to upload our own voice prompt for this. We have paid for a Voice over actor for all menus. but there is no ability to upload the Voice over actors voice prompt for this Menu

  • Admin
    Becky Hensley
    Dec 16, 2021

    Great idea! This functionality can be found in our Contact Center product.
    We'll be sure to share this with the product team.