Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-5197 To be able to opt out of a Voicemail to another extension .

Options for voicemail to be transferred to a team member | Use Key Presses Merged

Exact behavior: When a call goes to voicemail, is it possible for the caller to press a number to get transferred back into the answering queue?

So that if the caller chooses my extension but I am on a call, they could have the option to press a number and connect back to the main queue, where another team member could pick up. Instead of hanging up and calling back.

  • Jennifer Mattson
  • Dec 10 2021
  • Under review