This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1871 "Your call is being recorded" message in different languages and selectable by user/group's needs..
I have a Spanish Speaking queue at the credit union so any members that only speak Spanish can get connected to an employee that also speaks Spanish. I have call recording enabled for this queue but the call recording audio is in English. There is no way to change the language per queue, I would have to make the change company wide and that would not work for all my other queues that are in English. It would be great if a feature is added where we can customize the call recording audio per call queue.