Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1871 "Your call is being recorded" message in different languages and selectable by user/group's needs..

Customize Automatic Call Recording Audio per Call Queue Merged

I have a Spanish Speaking queue at the credit union so any members that only speak Spanish can get connected to an employee that also speaks Spanish. I have call recording enabled for this queue but the call recording audio is in English. There is no way to change the language per queue, I would have to make the change company wide and that would not work for all my other queues that are in English. It would be great if a feature is added where we can customize the call recording audio per call queue.

  • Guest
  • Dec 14 2021
  • Under review