RELATED IDEAS
Report about the busiest times of day for inbound calls
Hello I am looking to find the busiest times of day for inbound calls to a specific cue. Can you help me find that report please?
I am looking to overlay 30 days worth of call data on top of itself to see when my busiest call times are in a day.
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MERGED
Overlay Call Data From a Range of Dates To Show Busiest Call Times of Day
Merged
For staffing purposes, I am trying to quickly look over a range of dates to find out what the busiest call times are in a 24 hour period. Do I need more staff at 9am or 4pm? I realize i can see a range of dates in a linear fashion, but that does n...
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Under review
This is absolutely essential for proper statistical evaluation. We need to know "average calls per hour" and "average calls per day" over an extended period of time.