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Status Under review
Created by Diana McCulloch
Created on Dec 16, 2021

Please stop this ... while using the app, during an active call, incoming calls silence the current call

While in the RingCentral Desktop app, and while in the RingCentral Android app, it is impossible to stop an incoming call from silencing the current call. It's very frustrating to be on a call and have the incoming call stop the current call. The caller on the first call is always perplexed why they cannot hear me for a minute and it severely hobbles business calls.