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Status Under review
Categories RingCentral Analytics
Created by John Lachica
Created on Dec 20, 2021

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1629 Allow customer to filter out Missed Call in the Call Logs or Analytics.

I want to see at what times of the day we receive the most missed calls for analytics report Merged

Overall percentage and number's for daily analytics report

  • Admin
    Pratibha Pandit
    Reply
    |     Feb 28, 2022

    Dear Customer,

    Thank you for your feedback. Your need has been addressed.

    We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility.

    You can plot any of the metrics on timeline and see the pattern of data such as when do they get most missed calls.


    Learn more about LOB Analytics here:

    Refer User Guide

    Watch Video Tutorials


    -RingCentral Analytics Team