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Status Needs more information
Created by Alex Cochrane
Created on Dec 24, 2021

Create a way for us to call pts back directly from email instead of having to go back and forth between missed call log and ring app.

please allow access to dial the number directly from the missed call email. It is not efficient the way it is currently set up. You have to write down all the missed call numbers, and then go back to Ring app dial pad to call each one.

  • Admin
    Jennifer Del Rosario
    Dec 28, 2021

    Hello Alex,

    Thanks for this. We want to make sure that does your click-to-dial feature is enabled? If not, you can check this link to know more https://support.ringcentral.com/app/phone/desktop-web/using-click-to-dial-feature-ringcentral-app-desktop-web.html.

    Thank you!