This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1008 Ability to Change Default Outgoing SMS Caller ID.
We need to be able to text to/from the same one company number by each user. as of now, only one user can do that, the others' id is different numbers. it is not convenient and not functional or effective. In fact I would not have signed up wit hRingcentral if I had known this would not work.