RELATED IDEAS
The capability to move a call queue member from Unavailable to Available.
Sometimes call queue members leave themselves unavailable. We would like the capability to make them available.
Sometimes call queue members leave themselves unavailable. We would like the capability to make them available.
Hi James,
This feature is available in your admin portal.
Click this link to know more https://support.ringcentral.com/article/Remote-Member-Management-for-Call-Queues.html. Thanks!