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Status Already exists
Created by James Shaw
Created on Jan 5, 2022

The capability to move a call queue member from Unavailable to Available.

Sometimes call queue members leave themselves unavailable. We would like the capability to make them available.

  • Admin
    Jennifer Del Rosario
    Jan 5, 2022

    Hi James,

    This feature is available in your admin portal.

    Click this link to know more https://support.ringcentral.com/article/Remote-Member-Management-for-Call-Queues.html. Thanks!