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Could you please separate these features, as they were previously separate and named as "Call Handling & Forwarding" and "Messages". In the Roles section, the new combined feature is not even listed. In the Roles section under "User Settings" it still shows 2 separate features: "Call Handling & Forwarding" and "Messages & Notifications". On the Administrator end, we would like the ability to deny access to the Call Forwarding as we did before. We do not give our users the ability to change their forwarding options, as it may cause problems. In addition, the ability to create custom rules. However, we do want them to be able to access the "Messaging" feature now known as "Voicemail" so that they can use their computer microphone when recording/changing their greeting. We had to pull all of our posted documentation with the online instructions on how to change their greeting. An idea would be that you create this new feature in the 'Roles' section, and then have subcategories with a checkbox for each one, where it gives us the ability to restrict the "Call Forwarding" option for them, but allow the "Voicemail" option.
Not sure why this was separated to begin with. It's much better to have specific control of user features then combining them together so that we have to compro
Yes, we would like almost the opposite of this... We want to restrict changes to voicemail to text settings but not stop access to other settings, like being able to change the greeting.