Skip to Main Content
Status Under review
Categories RingCentral Video
Created by Diane Ziegler
Created on Jan 11, 2022

Be able to edit video meetings for whom I can schedule them

Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.

  • Admin
    Jennifer Del Rosario
    May 17, 2022

    Hi Diane, we are auditing old ideas, and apologies for the inconvenience. Are you still experiencing the issue? If yes, we highly suggest opening a case here https://support.ringcentral.com/contact-support.html. Our support will investigate this further. Thank you!