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Status Under review
Categories RingCentral Video
Created by Diane Ziegler
Created on Jan 11, 2022

Be able to edit video meetings for whom I can schedule them

Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.

  • Admin
    Jennifer Del Rosario
    Reply
    |
    May 17, 2022

    Hi Diane, we are auditing old ideas, and apologies for the inconvenience. Are you still experiencing the issue? If yes, we highly suggest opening a case here https://support.ringcentral.com/contact-support.html. Our support will investigate this further. Thank you!