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Status Already exists
Created by Safari Admin
Created on Jan 11, 2022

Paging from and to the RingCentral Desktop App

Currently, RingCentral only allows paging from a supported physical phone or a RingCentral Mobile app. Many users I have worked with have expressed frustration with this since many companies working with RingCentral are migrating from users using physical phones to the RingCentral app for the desktop. These companies still want their users from the desktop app to page to physical phones they may keep or to overhead P.A. systems.

  • David Salabsky
    Reply
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    Sep 12, 2023

    Should be able to create a shortcut. Users should not have to remember *84XXX# to make a page. That is clunky and very dated. In the Mobile app you can add the paging group to your Quick Contacts and are able to use that for paging. On the Desktop App it does not allow you to use the Paging Group contact. Mine says "This Person's Profile is Hidden" and has no actions.

  • Ken OConnor
    Reply
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    Apr 28, 2022

    would still be nice to have a virtual Button in the app (both Desktop and Mobile. not that hard to add

  • Admin
    Jennifer Del Rosario
    Reply
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    Apr 28, 2022

    Hi there! Ken is right. That is *84! Thank you.

    Here's the article link https://support.ringcentral.com/article/901.html. Thanks!

  • Ken OConnor
    Reply
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    Apr 7, 2022

    use feature *84 then the page group from soft phones. the ext paging from still needs to be in the allowed group