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Status Under review
Created by Alan Kobb
Created on Jan 12, 2022

Set up new user E-Mail limited to 48 hours

It would be helpful if the welcome E-Mail for a new user could be sent more than 48 hours in advance. Under the current system, the user has to respond quite quickly and may not be able to if traveling. The 48 hour limit also means that we cannot send these on Fridays unless we know that the user will respond right away.

  • Pete Wells
    Sep 22, 2022

    This is very much needed. We like to make sure new staff/users have access to all the services they are going to need at least a week out, 48 hours is just not long enough.

  • Solarus Administrator
    Aug 5, 2022

    This needs traction.

  • Ken OConnor
    Feb 10, 2022

    and some times HR is working and gives us a week or more to setup a new user then we need to remember to resend the invite


Change the Welcome / New User / Onboarding email to state how long the user has to register before the link expires

It would be great to include the text within the welcome email to state how long the user has before the link expires.
Ty Stephens almost 2 years ago in RingCentral Web/Desktop App 0 Under review

We need the invitation email expiration extended.

We are a large practice with thousands of users. Every Monday, without fail, we have several hires. We have to create the new hires many accounts before their start date. This is where the RingCentral invitation email expiration window causes issu...
Jonathan Siloro about 1 year ago in RingCentral Admin Portal 0 Under review