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Status Under review
Created by Alan Kobb
Created on Jan 12, 2022

Set up new user E-Mail limited to 48 hours

It would be helpful if the welcome E-Mail for a new user could be sent more than 48 hours in advance. Under the current system, the user has to respond quite quickly and may not be able to if traveling. The 48 hour limit also means that we cannot send these on Fridays unless we know that the user will respond right away.

  • Vincent Ragozzino
    Reply
    |
    Oct 12, 2023

    Agreed, the expiration period for user invitations should be extended. 1 week sounds perfect however even better would be to allow your customers to determine how long their invitations are good for.

  • Javedkhan Pathan
    Reply
    |
    Sep 18, 2023

    Team,

    Why we send new invitation to user again and again its too painful task, So please extend the time of activation link at list one week instead of 48 Hrs.

  • Kamesh Goutham
    Reply
    |
    Sep 18, 2023

    It is very painful, for multiple users to send the request again. Is it possible to increase the time for atleast a week instead of 48 hours

  • Javedkhan Pathan
    Reply
    |
    Sep 18, 2023

    This is very much needed. We like to make sure new staff/users have access to all the services they are going to need at least a week out, 48 hours is just not long enough.

  • Pete Wells
    Reply
    |
    Sep 22, 2022

    This is very much needed. We like to make sure new staff/users have access to all the services they are going to need at least a week out, 48 hours is just not long enough.

  • Solarus Administrator
    Reply
    |
    Aug 5, 2022

    This needs traction.

  • Ken OConnor
    Reply
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    Feb 10, 2022

    and some times HR is working and gives us a week or more to setup a new user then we need to remember to resend the invite

2 MERGED

Change the Welcome / New User / Onboarding email to state how long the user has to register before the link expires

Merged
It would be great to include the text within the welcome email to state how long the user has before the link expires.
Ty Stephens over 2 years ago in RingCentral Web/Desktop App 0 Under review
3 MERGED

We need the invitation email expiration extended.

Merged
We are a large practice with thousands of users. Every Monday, without fail, we have several hires. We have to create the new hires many accounts before their start date. This is where the RingCentral invitation email expiration window causes issu...
Jonathan Siloro over 1 year ago in RingCentral Admin Portal 0 Under review