Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Max Agent Logout confirmation toggle so you can disable it.

We have users that get calls and voicemails assigned to their custom personal queues and when they logout of MaxAgent for the day and still have calls/voicemails, it asks if they want to reskill them. We want to be able to toggle this so it does not prompt the agent so the calls stay in their own queue.

  • Jason Uhrinek
  • Jan 12 2022
  • Future consideration
  • Admin
    Kurt Hoskovec commented
    27 Jan 10:20pm

    An Enhancement Request has been submitted to the partner. The partner has not indicated that this is a roadmapped item at this time. - Kurt