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Status Already exists
Created by Kaley Shepherd
Created on Jan 13, 2022

create feature that allows you to attach video via text messages

currently the RingCentral mobile app and desktop version only allows you to attach files and photos via text messages. Would be nice to extend that to being able to attach videos.

  • Kaley Shepherd
    Jan 13, 2022

    I don't think so... I have taken videos on my phone and want to send via
    text message thru the mobile app & when I click the + button it only allows
    me to attach photo or file. So I save the video as a file, and then try to
    attach it that way and I get an error message that says "unable to add
    attachment. Attachment type MOV is not supported."

    *Kaley Shepherd, CPDT-KA (she/her/hers)*In-facility Trainer

    *Instinct Nashville, LLC*Office: (615) 420-6957
    Cell: (615) 285-9393
    www.instinctdogtraining.com

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  • Admin
    Becky Hensley
    Jan 13, 2022

    Hello,

    Videos can be sent via MMS. Check out more information on file types here: https://support.ringcentral.com/article/What-files-supported-sending-receiving-Business-MMS.html