Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Improve detection of "default" audio device.

Allow users to configure an exclusion of certain audio or video devices or even more desirable, allow to us to configure if a certain device is present automatically set it as my audio and video device.

Also it would be great if the selection within one function of the desktop app applied on all functions (i.e. if I set the audio/video device in a RCM session, also apply that to my 'phone' settings.

The biggest win would be to autodetect that a preferred audio device is present and automatically put as the device for all functions in the app.

Where this can come into play is if a user is mobile and doesn't have their headset plugged in. When they do plug that device in, automatically set the headset as default for both meetings and phone functions.

  • John Nickell
  • Jan 14 2022
  • New