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Ring Central Analytics - Performance Reports - Add Date Range: 5 Days or Mon.-Fri.

Our business hours are Monday-Friday. It would be beneficial to have a date range added as 5 days or if better, Mon.-Fri. The Daily subscription would be assigned. We're using "Today" in the Date Range, but then Saturday/Sunday deliver blank reports and we'd like to eliminate.

  • Susan Arbogast
  • Jan 18 2022
  • Implemented
  • Admin
    Pratibha Pandit commented
    28 Feb 10:58pm

    Dear Customer,

    Thank you for your feedback. Your need has been addressed.

    We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility. You can create dashboards and share it publicly in LOB Analytics.

    LOB features advanced calendar where you can exclude days of the week. We will also be introducing this feature in subscriptions.

    Learn more about LOB Analytics here:

    Refer User Guide

    Watch Video Tutorials

    -RingCentral Analytics Team