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Status Will not implement
Categories RingCentral Phone
Created by Alistair Madan
Created on Jan 19, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-143 Please add an option to disable call recording announcement for internal extension to extension calls.

Allow admins to disable the announcement message for call recording for certain users Merged

We do mystery shopping for some of our clients. So we ring them and block our caller id and dont want them to know who is calling. We are paid by our clients to do this and have their permission to do this. But we cannot disable the announcement message for a group of users - it is an all or nothing setting. Can you modify so that we can create a grouping of users and set this to not have the announcement message.