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Status Under review
Categories RingCentral Video
Created by Brian Miller
Created on Jan 20, 2022

RC Scheduler Plugin Update

Currently when a Delegate tries to create a meeting on behalf of someone else, a meeting auto generates and once the new Meeting is created on behalf of the correct person the old meeting is cancelled and an email is generated.

The ideal fix would be to allow the scheduler once opened to not auto generate a meeting, instead wait until the delegate chooses the person they are needing to create the meeting for, and then create the meeting to prevent this. Or if possible to have whomever meeting you're creating, if opened from their calendar view, have it auto populate for that specific person instead of needing to choose.