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Status Under review
Created by Connor O'Laughlin
Created on Jan 21, 2022

Reports: Voicemail Filter with the ability to listen to other extension voicemails.

Can you add a filter for voicemails under the reports tab? After you select a specific extension you can filter by several factors under "types of calls" but not voicemail. This would be a nice feature for when an agent is out sick or vacation. Also, can you allow a superadmin to listen to said voicemail you filter? Thanks!