This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1886 Add FireFox support for RC Video.
Currently it is not possible to join Video-Calls with the browser Firefox and Safari.
Only Chrome and Edge are supported.
Internal it is not that big of a deal for us but, its rather annoying to invite customers to meetings and have to deal with it on the fly.
Therefore its not possible to use RC Video in customer meetings and still have to use other solutions.