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customer wants to have an option to generate automatic hourly call productivity report
Thank you for your feedback. Your need has been addressed.We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility. You can create dashboards and share it publicly in LOB Analytics.
With customized Graph Builder, LOB Analytics enables you to plot any data you want at hourly, daily, weekly trend and download the data as well.
Learn more about LOB Analytics here:
Refer User Guide
Watch Video Tutorials
-RingCentral Analytics Team