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Status Needs more information
Categories RingCentral Phone
Created by Brian Webb
Created on Jan 24, 2022

Eliminating multiple Direct numbers in the dial pad

When my team is making outbound calls they have three direct number "call from numbers" this is causing a host of problems if employees don't remember to set their call from number to their actual direct number every time they're logging into the various Ring Central applications (i.e. Desktop App, web applications, salesforce integration or Mobile Phone application)

  • Admin
    Kurt Hoskovec
    Feb 2, 2022

    Got it. Thanks Brian! I'll move this to the team responsible for MVP so they can take a look. - Kurt

  • Brian Webb
    Jan 28, 2022

    I'm not sure but believe it is the MVP Office Dial Pad.

  • Admin
    Kurt Hoskovec
    Jan 27, 2022

    Is the issue related to numbers listed in the MAX Agent tool or the MVP Office dial pad? - Kurt