RELATED IDEAS
Call queue groups should also be visible on the HUD
Call queue groups should also be visable on the hud, not just on contacts
ON Service Web it is stated that 'call queues (groups) can be made visible in the directory,"
It should also visable on UO desktop app under - Phone - HUD
7
MERGED
Allow Adding Call Queues to Phone Butting Presence
Merged
We have users that often need to call a call queue, only way we've been able to add a call queue to someone's phone shortcuts aka presence is to create a 'user without extension' and set that new users to auto forward to the call queue in question...
0
Implemented
I don't see this feature implemented on the version I have. Is there an ETA on roll out?
adding que calls count visibility in HUD would be a huge +
call queue groups should also be visable on the hud and contact on desktop app