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Call queue groups should also be visable on the hud, not just on contacts
ON Service Web it is stated that 'call queues (groups) can be made visible in the directory,"
It should also visable on UO desktop app under - Phone - HUD
I don't see this feature implemented on the version I have. Is there an ETA on roll out?
adding que calls count visibility in HUD would be a huge +
call queue groups should also be visable on the hud and contact on desktop app