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Status Under review
Created by Ryan Bartlett
Created on Feb 1, 2022

Consistent Sender Email Address for debug logs..ect

100% of the time when we are troubleshooting issues with your team we are asked for debug logs. When we request these logs from the system to send to us, they are spoofing our email address domain and sending us an email. Per our security requirements our DMARC policy will not allow these emails to be successful so we NEVER receive the debug logs. I need you to create a consistent sender email address so we can receive the debug logs without jeopardizing our security requirements.

  • Travis Hill
    Feb 1, 2022

    Agree. Spoofing someone's domain is bad practice!