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Status Under review
Categories RingCentral Phone
Created by Morgan Flynn
Created on Feb 3, 2022

Analytics of Inbound calls on a Ring Group

In a ring group, multiple call staff can be answering the phone. It would be helpful to know on Analytics which user is taking how many calls, and for how long.

  • Michael Everett
    Jul 22, 2022

    Also, Heres the link:https://www.ringcentral.com/gb/en/live-reports.html

  • Michael Everett
    Jul 22, 2022

    This already exists, give Ringcentral a call and they will add it for you.