Share your ideas with us
Make sure to check out our terms of use and how to submit and vote for products ideas
In a ring group, multiple call staff can be answering the phone. It would be helpful to know on Analytics which user is taking how many calls, and for how long.
Also, Heres the link:https://www.ringcentral.com/gb/en/live-reports.html
This already exists, give Ringcentral a call and they will add it for you.