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Status Planned
Categories RingCentral Phone
Created by Chris Rosa
Created on Feb 3, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-4057 Clicking Ignore Call or Declining the call does not stop ringing other assigned devices.

Unified inbound call handling (Ignore/Reject) Merged

If you're like me, you have two computers. A mobile phone. And a desk phone.

A call comes in that you're not able to take or it's clear that it's a spam call, so you click "ignore" in Glip. But then it keeps ringing on your desk phone, so you have to click reject there. And your mobile phone AND other computer! It's 2022 and we still have to do this. Where's the "U" in UCaaS?

It would be much better, if you only had to dismiss the call in one location. I'm hoping for all our sanity that RC is working on this. Thank you!

  • Justin Mead
    Feb 3, 2022

    There are a few others along this vein: