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Status Needs more information
Created by Nate Bernitz
Created on Feb 8, 2022

Save mass text message groups

In our use case of mass texting, we would like to be able to save contact lists and then easily mass text those different groups. For example, texting members of a particular town, or students at a particular school, etc. This would not be for group messages, just mass texting. As it is right now, we need to type in names or numbers individually every time we want to send a mass text, even if it's to an identical group we've mass texted before.

  • Renee Davidson
    Feb 10, 2022

    I agree this would be useful, but do not need it on the scale that is considered 'high volume'. I am a teacher with a max of usually about 30 kids in my course. So would just need to include the students and parents, so less than 90 individual numbers.
    Or I repeatedly do a group text to 1 student and include mom, dad, and a school counselor. So to save that as a "group" would really speed up my productivity.

  • Nate Bernitz
    Feb 9, 2022

    Hi Becky, thanks for sharing that. It does look like that would work. Of course, it would be great if the campaign building feature was a part of the RingCentral MVP package with a texting limit, charging for mass marketing use. We don't want to use it for high volume or even sales/marketing, just for communicating urgent info to certain groups like students at a school or farmers in a county.

  • Admin
    Becky Hensley
    Feb 8, 2022

    Hey, Nate - have you explored the high volume SMS integration?
    This might help to address some of your concerns:

    Please let us know if this doesn't fit your use case.