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This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-141 Text from the same main user number.
Currently, only the account designated Operator or the designated Company Fax/SMS Recipient can send text messages with an outbound caller id number other than their own extension.
Enabling other users to send messages from the company main number will permit a team to more effectively engage customers via text message.