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Status Future consideration
Created by Brandon Patton
Created on Feb 10, 2022

Outlook Contact Sync with Subfolders

Currently, when syncing the RingCentral App with Office365 Contacts, the only contacts that are pulled are from the primary contacts folder, not the subfolders that a user may have created.

It would be useful to either

  1. Provide for the ability to choose subfolders to sync with from the RingCentral App

  2. Just recursively look in the subfolders and sync everything within RingCentral.


Include contacts within folders when integrating with O365/Google

At present contacts within folders are not imported into RingCentral.
Neil How 7 months ago in RingCentral Integrations 0 Future consideration

RingCentral App Contacts Integration with Microsoft Contacts (FULL/ALL CONTACTS)

It would be really useful if ALL Contact Folders would sync into the RingCentral App. Currently, ONLY contacts in the "Main/Default Contacts" Folder within Microsoft Outlook Contacts sync and show w/in the RingCentral App. If you have additional C...
Joe Weber 6 months ago in RingCentral Integrations 0 Future consideration