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Status Under review
Categories RingCentral Phone
Created by Matthew Prythero
Created on Feb 14, 2022

Add Any and All Extensions to Presence List

Please add the ability to add all extensions to presence lists. Including call queues, message-only extensions, announcements, etc. Getting expansion modules should be able to retrieve all extensions, not just those for MVP users.

  • Dean Eckstrom
    Feb 25, 2022

    AND Paging Groups!!!

  • Rocco Stevens
    Feb 25, 2022

    Agree. We are currently not able to add paging groups to Polycom VVX 450 from the admin tool. The end-user has to manually add the paging group as a speed dial.


Messsage-only extensions on presence buttons

I'd like to request that this feature be added to RingCentral -- can we place message-only extensions on presence buttons/HUD? (in this case, these extensions do NOT have a digital line) . This would be very helpful. Thanks!
Guest about 2 years ago in RingCentral Phone 0 Under review