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Status Under review
Created by Kayla Urbanczyk
Created on Feb 17, 2022

Reporting on Custom Answering Rules

We have over 430 Custom Answering Rules for our company. We have a custom answering rules for each client so that when they call it goes directly to their Client Service Leader rather than the main office line. We would like to be able to pull a report to see all custom rules rather than viewing page by page for auditing purposes.