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Status Will not implement
Created by Tasha Riddle
Created on Feb 17, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-747 Add more than 15 mins wait time in call queue.

Increase Wait time for Calling into a Queue Merged

Increase Wait time for Calling into a Queue

The maximum is 15 minutes, we would like to double that.

  • Tasha Riddle
    Feb 24, 2022

    Sam, I removed the queue. However, what I asked for was not accomplished. I asked to increase the number of incoming callers to the queue from 25 callers calling in to 50 callers calling in.

    Tasha Riddle
    631-297-5820
    Project Coordinator, Information Services
    triddle@endtrust.com
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