RELATED IDEAS
This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-747 Add more than 15 mins wait time in call queue.
Increase Wait time for Calling into a Queue Merged
Increase Wait time for Calling into a Queue
The maximum is 15 minutes, we would like to double that.
Sam, I removed the queue. However, what I asked for was not accomplished. I asked to increase the number of incoming callers to the queue from 25 callers calling in to 50 callers calling in.
Tasha Riddle
631-297-5820
Project Coordinator, Information Services
triddle@endtrust.com
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