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Status Under review
Created by Gerard Juliano
Created on Feb 20, 2022

Visibility into SMS messages

Besides researching and exploring the admin portal on my own, I have sought help from your support group in generating a report of SMS messages made by our users. I was told there is no such reporting capbility.

Clicking on Admin Portal->Billing->Paid SMS Usage:View Log yields no records. Prior to this search, I sent a text message from my direct, to my cell.

Perhaps I'm doing something incorrectly? If not, this capability is needed to keep track of the count of SMS messages.