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Status Under review
Categories RingCentral Admin Portal
Created by Andy Lei
Created on Feb 21, 2022

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-3787 Create feature that shows similar data using Analytics report and Call logs excel file .

Have Reports --> Call Log to be added to the Archiver --> Sync Options Merged

Currently, call logs can only be manually downloaded from reports. It would be nice to be able to archive the phone logs in the Archiver feature. Currently the Archiver can backup/sync Call recordings, Voicemails, SMS & Fax but not Phone call logs. It would be nice to have a CSV of the call logs Archived automatically.