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Status Future consideration
Created by tyown lucas
Created on Feb 21, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-58 Provide log report for SMS texts.

Update KPI to show text messages Merged

communicating through the text feature for some is more popular than making a call. So it would be nice to see how often it is being used daily.

  • Admin
    Becky Hensley
    Feb 23, 2022

    Hey, thanks for this idea.
    We do have an integration that might meet your needs.
    Please take a look at RingClone - you can learn more here: https://www.ringcentral.com/apps/ringclone