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Status Future consideration
Created by Permy Singh
Created on Feb 23, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-4257 Call Queue - Ability to turn off missed call tagging.

Call Queue Members Missed Calls Record Merged

if you have 2 extensions in a call queue (eg ext1 and ext2) if ext1 answers a incoming call then that same call is shown as missed on ext2 even though it was answered by another member of the call queue. Can you stop it showing as missed call on other members devices?