RELATED IDEAS
Allow Deletion Of Users Chat/Message History at Once. So the extension will be empty and ready to be used by a new user/employee
Background:
We would like to be able to Delete all Of Users Chat/Message History at Once, so that we can use the extension for the new employee.
This could help so that users settings would be followed by the new user and extension would be kept on the same call queues and forwarding. We do not want to manually delete the user and create a new one.
Depending on the type of company, line of business - there may be rules/regulations as to the retention of chats/calls/etc. (Medical/Legal)
If this goes forward to the developers, please do not make it a blanket delete for this reason.
I for one would like the ability to move the terminated staff to a 'limbo' that has no license assigned to it - so the license can be used elsewhere - just held in place until it can be offloaded.