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Status Under review
Categories RingCentral Phone
Created by Paul Blank
Created on Feb 26, 2022

Holiday/Night Button

Why is a holiday/night "button" not available in the RingCentral universe? This has been a feature of traditional PBXs for DECADES. There needs to be a way that Holiday/Office Closed greeting and menus are simply activated, and a selection of several menus should be available. Not all businesses have regular hours, and circumstances sometimes dictate that the office is closed. Snowstorm? Fire across the street? My client's 20+ year old Toshiba PBX had a simple way to do this. Last person out would activate it OR it could be activated remotely through the voice menus.

  • Tabitha Williams
    Apr 25, 2022

    Call Forwarding should not be associated with business hours entirely. Our after hours answering services has a committment that isn't neccesarly based on Business Hours. It would be nice to have a "Call Forward" toggle button that can isntantly be utlized in cases where we might have a staff meeting or some other reason that warrants call forwarding within business hours.

1 MERGED

А facility to easily set the business to closed (for holidays etc)

Merged
The facility to easily set the business to closed (for holidays etc) without having to go so deep into the menus. Possibly a feature that closes the business until the next scheduled open time.
Mila Voinova 3 months ago in RingCentral Admin Portal 0 Under review