RELATED IDEAS
Holiday/Night Button
Why is a holiday/night "button" not available in the RingCentral universe? This has been a feature of traditional PBXs for DECADES. There needs to be a way that Holiday/Office Closed greeting and menus are simply activated, and a selection of several menus should be available. Not all businesses have regular hours, and circumstances sometimes dictate that the office is closed. Snowstorm? Fire across the street? My client's 20+ year old Toshiba PBX had a simple way to do this. Last person out would activate it OR it could be activated remotely through the voice menus.
Call Forwarding should not be associated with business hours entirely. Our after hours answering services has a committment that isn't neccesarly based on Business Hours. It would be nice to have a "Call Forward" toggle button that can isntantly be utlized in cases where we might have a staff meeting or some other reason that warrants call forwarding within business hours.