Skip to Main Content
Status Under review
Categories RingCentral Phone
Created by Steven Cane
Created on Feb 27, 2022

Allow custom rules to be forwarded to a short number

The ability to create a custom rule to forward calls to a short number that requires a hash at the end. To ring some numbers I have to put a # at the end of the number for it to ring, I can't create a custom rule to forward calls to a short number as the # won't save.

  • Steven Cane
    Reply
    |
    May 2, 2022

    Hi, I am using the admin console to create the rule.

  • Admin
    Byrne Reese
    Reply
    |
    Apr 29, 2022

    Are you using the API to setup this rule? Or, are you using our Admin Console to setup these rules?