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Status Under review
Categories RingCentral Phone
Created by Carlos Fernandez
Created on Feb 28, 2022

Assign multiple lines to one phone

RC should allow for assigning multiple lines to one phone. If there is one assistant, and they are working for multiple people, the assistant should be able to tell what calls were missed by what person. This is currently not possible. This feature would lead to a great improvement in business environments where the secretary needs to monitor multiple lines. Currently we can only forward lines from the bosses to the secretary, but this doesn't solve the issue. Neither does the Presence feature.

1 MERGED

Multiple lines on single number of company

Merged
we need to setup single number of our company to be used by all users , having multiple line to dial in / out. users will only have extensions. and for dialout they can press any number to check line is available.
Vijay Rahi over 1 year ago in RingCentral Phone 0 Under review