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Status Under review
Created by Paul Lieberman
Created on Mar 1, 2022

Allow Admin to See a User from the User Prospective

SInce you changed the ability to store all passwords, we find it extremely difficult to troubleshott when issues arrise. It would be nice if RIng Central will program the ability for an admin to switch their user to see what the Agent is seing.

  • Ryan Correa
    Nov 15, 2022

    I really like this idea. It would also be useful to see if disgruntled employees are sending inappropriate messages internally or externally. Would be effective damage control and fact finding during times of dispute.