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Status Under review
Categories RingCentral Phone
Created by David Greene
Created on Mar 3, 2022

Easily change default audio sources 1-click toggle

Hi. I am looking for a way to essentially set up a "speakerphone button" (or control-key shortcut) when using RingCentral app on my desktop. Normally, I like to use the headset mic and earphones. But sometimes I'd like to use a "speakerphone" --- actually my Logitech webcam mic and the computer speakers.

RingCentral remembers the different default audio mic/speaker source between phone and video. I'd like to have a way in phone settings to set default audio sourceA and default audio sourceB. I'd like to have a one-button toggle to switch between the headset mic/speakers and the Logitech mic/computer speakers while on a live phone call.

I know on a live call I can hit the 'audio button' and then select a different mic/speaker source. But this is cumbersome on a live call.

  • Shirk Law
    Aug 26, 2022

    Agree, I would suggest giving more than just A and B. I would like to switch to laptop speaker and mic, to deskphone, or to earbuds. It is a real pain because RC app makes me switch mic and speakers independently so quite cumbersome and long gaps when switching during a call. I thought a workaround might be to set as "default" source and switch on computer, but on my MacBook I also have to switch mic and speaker separately.