RELATED IDEAS
HUD pop out window on RingCentral app
It's great that the HUD was added to the RingCentral desktop app however, the only thing for us that it seems to be lacking is the ability to adjust the layout of the pop out window for the HUD. We still use the RingCentral Phone app because the pop out HUD view allows me to customize my HUD window more than the HUD in the RC app. In the RC app I can't get everyone to appear on the same size window like I had with the RC Phone app. Please see attached screenshots
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
- +42
1
MERGED
Allow HUD "pop-out" to load "out" with the RC App on CPU start up
Merged
Currently upon the startup of the computer, RC App loads up but in order to keep "team chat" up AND see who is on the phone/who the call is ringing to, you have to switch tabs from message to phone, which is clunky and very time consuming. This id...
0
Implemented
--REPLY above this line to respond--
,
Service Ticket #1120573 regarding HUD pop out window on RingCentral app status has changed to Implemented has been submitted to the JBIT Solutions�, LLC help desk. Please reference this number when contacting us on this issue. Your ticket will be reviewed and assigned to the next available technician.
If this is an emergency or you need to speak with the member of the help desk staff immediately, please call 413-650-6005.
[[JBIT Solutions26230FinalLogoD3L1]]
Support Login
You may reply to this email with any attachments or further information or visit our support login.
You may also call us back at our support number.
Support: 413-650-6005 M-F 8am-5pm
Jon: 101 | Josh: 102 | Bob: 103 | Matt: 104 | Karla: 105
View Ticket
If the new app had the ability to be multiple columns it would work for us. A one column HUD is very clunky to try to monitor.
I also agree that the HUD being permanently pinned to one side of the screen would be a huge value add
Thank you!
Julie Duffner
Compliance Specialist
Advantage Credit, Inc.
32065 Castle Court, Suite 300
Evergreen, CO 80439
Direct: (720) 836-1469
www.advcredit.com
Hi all, this is on the roadmap for Q4! I will let you know when I have a more specific release date.
It would also be very good if the HUD pop out could be pinned permanently to one side of the screen. Other windows like Word should automatically arrange themselves next to it (not put over it).
It would be a great thing if HUD list could be split into 2 or 3 columns maybe. User with more extensions must scroll up and down. Would be great if column widths could be resized. I think this is simple task for programmers and users would apreciate it a lot.
Thank you,
Borko
Our receptionist utilizes the HUD extensively in her daily workflow and it would be extremely disruptive if she had to begin utilizing the MVP app's HUD in its current state.