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Status Implemented
Created by David Garber
Created on Mar 8, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-4750 Mute incoming call notifications while currently on a call.

Need the Ability to Silence incoming calls on Desktop Application Merged

We are new to RingCentral and find it incredibly frustrating that we cannot silence incoming calls when we are on an active call. Please add a setting that allows incoming calls to route to voicemail without ringing when there is an active call. I'm shocked I have to be asking about this.