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Status Implemented
Categories RingCentral Phone
Created by Annabelle Bertrand
Created on Mar 10, 2022

Add the call queue option in RC Phone app available in RC MVP App

There is a call queue option that can be added from Users that only works by using the RingCentral Phone App. It would be great if this worked also with MVP.

  • Admin
    Becky Hensley
    Apr 20, 2022

    Annabelle,
    It would be helpful if you could share some screenshots and a bit more detail.
    Can you send this over to Ideas@RingCentral.com?
    We can continue the conversation there.

  • Annabelle Bertrand
    Apr 20, 2022

    Hello, this is not what I meant. There is a type of call queue that can only be used with RingCentral phone. It is like a user on the admin panel and then people are added in the ring option and a ring group with max 10 people can be created.

  • Admin
    Jessica Hernandez
    Apr 19, 2022

    Accept queue calls toggle can be found under the profile menu in RC App.