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Status Under review
Created by James Marshall SA
Created on Mar 15, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1595 Account-Wide Holiday Settings and/or Holiday Templates.

Templates for Site Custom Answering Rules and Custom Call Handling for Queues Merged

Please extend the call handling template functionality to work with Site IVR's and Queues. I cannot apply templates to either of these today and it makes managing call-handling for multiple sites and queues incredibly time consuming.